Privacy Policy
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This Privacy Policy explains how ThreeTwoOne ("ThreeTwoOne", "we", "us", "our") collects, uses, stores and shares personal information when you use the ThreeTwoOne mobile app and related services (the "Service").
1. Information We Collect
Information you provide
- Account details: email address, password, and chosen username.
- Profile details
- Voting data: your 3-2-1 match votes and updates.
- Community content: chat messages, reactions and uploaded content through Stream Chat.
Information collected automatically
- Device and app usage data needed to operate the Service (for example app version, basic diagnostics, push token status).
- Technical logs generated by Firebase and Stream to secure and run core features.
2. How We Use Information
- Create and manage your account.
- Store and display your votes and leaderboard outputs.
- Provide community chat and moderation capabilities.
- Send operational notifications (including push notifications you enable).
- Maintain reliability, prevent abuse, enforce our Terms, and improve product quality.
3. Legal Basis and Consent
By creating an account and using the Service, you consent to the handling of your information as described in this Policy. Where required by law, we rely on consent, contractual necessity, and legitimate interests to operate the Service.
4. How We Share Information
We do not sell your personal information. We may share data with trusted service providers that power core features:
- Google Firebase: authentication, database, cloud functions, messaging, hosting and infrastructure.
- Stream Chat: community messaging and channel operations.
We may also disclose information where required by law, regulation, legal process, or to protect the rights, safety, and integrity of users and the Service.
5. Data Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. If you request account deletion, we will delete or de-identify data unless retention is required by law.
6. Data Security
We use reasonable technical and organisational safeguards, including access controls and managed cloud infrastructure. No internet transmission or storage system is guaranteed to be 100% secure.
7. International Data Transfers
Your information may be processed in countries other than your own, including where our providers operate. By using the Service, you acknowledge such transfers.
8. Your Choices and Rights
- You can access and update profile data in the app where available.
- You can opt in or out of push notifications at the device or app level.
- You can request account deletion and associated data removal by contacting us.
9. Children
The Service is not intended for children under 13 (or a higher age where required by local law). If you believe a child has provided personal information, contact us so we can remove it.
10. Third-Party Links and Content
The Service may include links to third-party websites or services. We are not responsible for their privacy practices, content, or policies.
11. Changes to This Policy
We may update this Policy from time to time. We will post the revised version with a new "Last updated" date. Continued use of the Service after changes means you accept the updated Policy.
12. Contact
For privacy questions or requests, contact: privacy@threetwoone.app